Privacy policy

×

Dedicated Support Request

Privacy Policy

At dvScripts, your privacy and the security of your data come first. This policy explains what information we collect, how we use it, and how we protect it while you interact with our website, purchase scripts, or receive support.

1. Introduction

dvScripts collects only the information necessary to provide licensing, product access, security, and support. We do not sell, rent, or trade your data with any marketer or third-party advertiser.

2. Information We Collect

A. Information you provide

  • Name, email address, and contact details
  • Billing details required by the payment provider
  • Support messages, requests, and attachments
  • Account and licensing information

B. Information collected automatically

  • IP address for fraud prevention and security
  • Device type, browser, and basic system data
  • Pages viewed and actions taken on the site
  • Essential cookies for login, licensing, and performance

3. How We Use Your Information

  • To process purchases and deliver licenses
  • To provide support and technical assistance
  • To secure our platform and prevent abuse
  • To improve dvScripts based on usage and feedback
  • To send important product updates or security notices

We do not send spam, sell your data, or use invasive tracking systems.

4. Payment & Billing Security

dvScripts does not store your full payment card details. All payments are processed by secure, PCI-compliant payment providers (e.g., Stripe, PayPal). We only receive confirmation of your payment and basic billing information.

5. How We Protect Your Data

  • Full-site HTTPS encryption
  • Firewall, bot protection, and server hardening
  • Frequent security audits
  • Encrypted backups
  • Restricted access to sensitive information

Our priority is preserving the safety of your purchases, account, and licensing.

6. Cookies & Essential Tracking

We use simple cookies to:

  • Keep your login session active
  • Store basic preferences
  • Improve speed and page performance
  • Protect the website from abuse

We do not use advertising cookies or invasive tracking technologies.

7. When We Share Information

We only share information when absolutely necessary:

  • With payment processors to complete your order
  • With hosting/security services that keep dvScripts online
  • If legally required to comply with regulations

We never sell or expose your data to any marketing companies.

8. Data Retention

We retain your data only as long as needed to:

  • Maintain your license
  • Provide support
  • Meet financial or legal obligations
  • Protect dvScripts from fraud and abuse

After that, data is securely deleted.

9. Your Rights

You have the right to:

  • Request access to your data
  • Correct inaccurate account details
  • Request deletion of personal information
  • Disable non-essential communications

Contact us anytime and we will handle your request manually.

10. Third-Party Services

Some dvScripts tools may connect to external APIs. These services operate under their own privacy policies. dvScripts is not responsible for outages, data handling, or changes made by third-party providers.

11. Updates to This Policy

We may update this Privacy Policy when necessary to reflect improvements, new features, or legal requirements. Any major change will be announced directly to customers.

12. Contact Us

For privacy questions, data requests, or security concerns:

📧 support@dvscripts.com

Scroll to Top